Secure, reliable access to your surrogate’s full medical history—so you can move forward with confidence and peace of mind.
Comprehensive Surrogate Medical Record Retrieval Services
We understand that a thorough review of surrogate medical records is essential for reputable surrogacy agencies. These records provide a complete view of a surrogate’s health history, helping identify potential risks early and ensuring safer outcomes for both the surrogate and the baby. A transparent and reliable review process also builds trust among all parties involved in the surrogacy journey.
At ZAP SCANS, we simplify the process through a secure online portal where you can easily submit requests, track progress in real time, and receive verified records—accurate, organized, and ready to use.
We know that timing matters. Our streamlined workflow allows us to deliver records quickly, while value-added services such as Bates labeling, sorting, categorization, and searchable files make them easier to manage and review.
Our experienced team works directly with providers to overcome common retrieval challenges—reducing delays and keeping you informed every step of the way.
Requesting medical records with ZAP SCANS:
Send your record request through our secure online portal. Within one business day, we’ll verify your request is complete and accurate and forward it to the medical provider.
Our results are fast and consistent because we’ve developed connections with providers nationwide. If it’s our first time contacting a provider, our retrieval specialists have the expertise to find the right people there to facilitate the process and get the records as quickly as possible.
01.
Proactive Follow-Up You Can Rely On
From the moment you submit a request, we make sure it’s received and actively follow up with providers to keep things moving. You won’t have to wonder about the status—we stay on top of it so your records are processed as quickly as possible.
If a provider is slow or unresponsive, we step in and keep pushing forward with consistent follow-ups. We handle the entire process for you, so you can feel confident knowing everything is being taken care of with care and persistence.
02.
24/7 Access to Your Request Status
At any time, you can log into our client portal to check the progress of your request. We believe you should always feel informed and in control, without needing to ask for updates.
Every step is documented for you—calls, emails, letters, and provider responses—so you have full visibility into what’s happening behind the scenes and complete peace of mind throughout the process.
03.
Careful Review of Every Record
Every record we receive goes through a thorough quality check to make sure everything is accurate and complete. We verify patient information, confirm all requested records are included, ensure they match the correct time frame, and check that every document is clear and easy to read.
If anything is missing, unclear, or incorrect, we take care of it right away. We follow up directly with the provider and keep you informed—at no additional cost—so you can trust that what you receive is exactly what you need.
Take efficiency further with our value-added services:
Seamless delivery of records to opposing counsel and third parties
Make your records fully searchable with advanced OCR technology
Apply precise Bates labeling for better document control
Organize, sort, and categorize records for easy navigation
Create detailed, easy-to-use indexes for efficient review
With ZAP SCANS, you go beyond access to medical records—unlocking efficiency, accuracy, and confidence.
Minimize your non-billable hours
Let us handle time-consuming tasks—like following up with record providers—so you can focus on higher-value, billable work.
Maximize your team’s productivity and potential
Your staff is trained to deliver high-value work. Let us handle medical record retrieval—so they can focus on what truly drives results.
Unlock hidden value in every case
We identify and retrieve overlooked records—so you don’t miss critical costs or opportunities.
Go paperless and cut costs
Receive records digitally through our secure portal—no more printing, storing, or shipping physical files.
HOW IT WORKS
Effortless Surrogate Medical Record Retrieval with ZAP SCANS
A faster, smarter way to get the records you need – without the hassle.
Simple. Fast. Reliable.
- Average delivery time: 15 days
- Licensed agents available for physical records (California only)
- Automatic "No records found" certificates
Submit Your Request
Easily request medical records through our secure online portal- then focus on what matters most.
Access Your Records
Download your records anytime through our secure, encrypted platform
949-289-2622