Medical Record Retrieval for Veterans Affairs

Simplified access to medical records for personal injury law firms nationwide.

Do these medical record retrieval challenges resonate with your experience?

Records received from providers can sometimes be incomplete. As with any electronic system, not all information may be available or up to date—making completeness critical for legal proceedings.

We proactively follow up on record requests at no additional cost—so you don’t have to spend your time chasing missing information.

Locating the correct medical records offices can be time-consuming, often requiring navigation through multiple healthcare facility websites to find accurate contact information.

ZAP SCANS handles all the backend work—identifying record locations and tracking providers closely to access the records you need as quickly as possible.

Medical records are not always stored at the location where care was provided. This adds complexity to the retrieval process and can lead to delays if requests are sent to the wrong facility.

ZAP SCANS identifies where records are actually stored before submitting requests—ensuring they’re sent to the correct location and avoiding unnecessary delays.

Working on a contingency basis requires fast turnaround times. Delays in record retrieval can limit your capacity, impact profitability, and affect your clients’ experience.

With an average turnaround time of 15 days, ZAP SCANS delivers records quickly and efficiently—helping you save time, reduce costs, and keep your cases moving forward.

We understand the demands of VA cases

We know that obtaining a veteran’s medical records is critical to building a strong case—where accuracy, timing, and completeness make all the difference.

Medical records are essential evidence in VA cases
Accuracy and timeliness are non-negotiable
Delays can directly impact case outcomes
Administrative work shouldn’t slow down your legal team
Coordinating with multiple providers can be complex—especially when they’re unresponsive

ZAP SCANS handles the complexity behind the scenes—so your team can stay focused on your case.

Why ZAP SCANS is the preferred partner for VA medical record retrieval

Specialized Expertise

ZAP SCANS brings focused expertise in VA medical record retrieval. We understand the complexities of the VA system—allowing us to navigate the process efficiently and deliver results with speed and precision.

Secure and Confidential

Protecting sensitive medical information is non-negotiable. ZAP SCANS uses advanced security protocols and encryption to ensure data remains secure and fully compliant at every step.

Fast Turnaround

Time matters in every case. Our streamlined processes deliver medical records quickly—providing reliable access with an average turnaround time of just 16 days.

Comprehensive Coverage

Our extensive network across VA health facilities allows us to retrieve records wherever care was provided—ensuring complete access without gaps.

Cost-Effective

We keep costs predictable and efficient. With transparent, flat-rate pricing per request, ZAP SCANS delivers reliable value without unexpected expenses.

Regulatory Compliance

ZAP SCANS operates in full compliance with applicable regulations, including Health Insurance Portability and Accountability Act—ensuring every record retrieval is secure, lawful, and fully protected for both attorneys and veterans.