Medical Record Retrieval for Mass Tort Cases
Complete medical records for mass tort cases, delivered with reliable turnaround and full tracking visibility
Do you recognize these challenges?
Managing medical record retrieval in-house creates an overwhelming amount of follow-up and administrative burden.
Convenience
Handling large volumes of files—often thousands of documents per case—can quickly become overwhelming.
Following up with medical providers consumes valuable internal resources—pulling focus away from higher-priority case work.
Managing payments and issuing checks to multiple providers adds unnecessary administrative burden.
How we help
We understand the complexity of medical record retrieval for high-volume cases. That’s why ZAP SCANS delivers a streamlined, scalable solution designed to reduce workload and improve visibility.
- Simplified retrieval
Submit requests in bulk and receive statuses and records the same way—securely and efficiently. - Full transparency
Every invoice includes complete documentation, so you know exactly what you’re paying for. - Single point of payment
Pay once—we handle all provider payments, eliminating administrative overhead. - Seamless integration
Connect with your case management systems to streamline requests and accelerate turnaround.
At ZAP SCANS, we understand the complexity and volume behind mass tort cases. With the right systems in place, managing them becomes faster, clearer, and more efficient.
Medical record retrieval at scale requires precision, follow-through, and specialized expertise. Our end-to-end solution handles every step:
- Requesting records and bills from multiple providers, with full tracking
- Proactive follow-up to ensure timely delivery
- Organizing, reviewing, and summarizing key medical information
With the scale of our team and a purpose-built platform, you can process large volumes of records efficiently—saving time and staying focused on what matters most: your cases.
ZAP SCANS eliminates the need to hire staff to request and track medical records and bills—reducing costs and freeing up your team’s time.
Requesting medical records with ZAP SCANS:
Send your record request through our secure online portal. Within one business day, we’ll verify your request is complete and accurate and forward it to the medical provider.
Our results are fast and consistent because we’ve developed connections with providers nationwide. If it’s our first time contacting a provider, our retrieval specialists have the expertise to find the right people there to facilitate the process and get the records as quickly as possible.
01.
Proactive Follow-Up You Can Rely On
From the moment you submit a request, we make sure it’s received and actively follow up with providers to keep things moving. You won’t have to wonder about the status—we stay on top of it so your records are processed as quickly as possible.
If a provider is slow or unresponsive, we step in and keep pushing forward with consistent follow-ups. We handle the entire process for you, so you can feel confident knowing everything is being taken care of with care and persistence.
02.
24/7 Access to Your Request Status
At any time, you can log into our client portal to check the progress of your request. We believe you should always feel informed and in control, without needing to ask for updates.
Every step is documented for you—calls, emails, letters, and provider responses—so you have full visibility into what’s happening behind the scenes and complete peace of mind throughout the process.
03.
Careful Review of Every Record
Every record we receive goes through a thorough quality check to make sure everything is accurate and complete. We verify patient information, confirm all requested records are included, ensure they match the correct time frame, and check that every document is clear and easy to read.
If anything is missing, unclear, or incorrect, we take care of it right away. We follow up directly with the provider and keep you informed—at no additional cost—so you can trust that what you receive is exactly what you need.
949-289-2622