Medical Record Copying Fees by State
Nationwide rates for record search, storage, and copying
You can rely on Zap Scans to retrieve records from all 50 US states. We’ve served as a valuable asset to insurance and law firms since 2014 by quickly retrieving medical records at the cost dictated by each state. Below are each state’s current copy fees.
Note that Alaska, Idaho, and South Dakota do not have fee statutes in place.
Click on each state to view the fees.
Note: The rates listed above are subject to change depending on new rulings in each state. If you notice outdated or incorrect information, please contact us.
Also note: These rates are meant for third-party requesters and are not inclusive of fees for patient or patient directive appeals based on HITECH Act updates.
Our record retrival solutions
for attorneys and law firms
Medical Record Retrieval
End-to-end retrieval workflows with better follow-up, turnaround visibility, and centralized control.
Learn more →Medical Record Summarization
Transform large medical files into structured summaries your team can review faster.
Learn more →Radiology Imaging Retrieval
Request, organize, and centralize imaging records with a cleaner operational flow.
Learn more →Prescription Network Retrieval
Access prescription-related information efficiently, reducing repetitive manual follow-up.
Learn more →Electronic Medical Record Retrieval
Improve digital request management with a more secure and transparent request experience.
Learn more →Frequently asked questions
How much does a typical record request cost?
Our Fair Pricing model presents a $65 fixed flat fee for handling all aspects of a typical record request. We also offer a wide range of time- and cost-saving document management services. You can see the full details on our pricing page.
Do you guarantee results?
Yes, we will work the case until you get what you need. We do a quality check to make sure the records are for the correct person, legible, within the correct time frame, and the type of records requested. Sometimes providers or copy services send incomplete records, and it’s impossible for us to identify if they left something out. In this situation, once you inform us, we go back to the provider to get what’s missing — at no additional fee to you.
If a record is unavailable, a “No Records Found” certificate will be issued automatically.
How fast can you deliver?
Our statistical average turnaround time is 15 days.
How does it work? What’s the process?
Our system is incredibly easy to use: Simply submit your medical record request through our secure, encrypted, HIPAA-compliant online portal. You can log in at any time to check the status of your documents and when they are ready, you can download them.
We are also well known for our hands-on service, so if we encounter any issues with your request, we will reach out to you immediately. And if you ever have any questions or concerns, you can contact us directly for immediate help.
Can you get records from any US medical provider?
Yes, we can get records from any medical provider in Canada, Mexico, or Puerto Rico.
What types of records do you retrieve?
We handle standard medical records, radiology imaging records, prescription records, electronic medical records, medical billing records, personnel & payroll records, and police reports.
Do you work with record copy services?
Yes, we work with Ciox, MRO, and ScanSTAT.
What is Zap Scans APP?
Zap Scans app is a client portal that centralizes medical record retrieval, allowing you to submit requests, track progress, manage follow-ups, and securely access completed records in one place.
How does Zap Scans app help manage medical record retrieval?
Zap Scanss app provides real-time visibility into every request, including follow-ups, escalations, and delivery status.
Is Zap Scans app included with medical record retrieval service?
Yes. Zap Scans app is included with Zap Scans services at no additional cost, giving all clients access to centralized tracking and secure delivery.
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