With over four years of industry experience, we specialize in delivering reliable and efficient medical record retrieval solutions.
ZAP SCANS was built on years of real industry experience. Our founder, Ashley Zambrano, began in the record retrieval space over 4 years ago—long before digital workflows became the standard.
As the industry shifted from analog to digital, he identified a clear gap: there was no simple, unified way to request and retrieve records efficiently. That insight led to the creation of a streamlined, fully online solution designed to standardize the entire process.
Today, ZAP SCANS eliminates friction, reduces delays, and makes medical record retrieval faster and more accessible for legal professionals and their clients.
Our guiding principles
Headquartered in California, we’ve built strong partnerships with leading record management organizations and institutions across the United States, including DataVant, MRO, and ScanStat. Our nationwide reach is backed by decades of experience and a deep understanding of the record retrieval landscape.
These strategic relationships, combined with our expertise, empower our team to deliver consistent, reliable results—guided by the principles that define how we work.
Staying current with the latest legal requirements for requesting and retrieving records.
Maintaining up-to-date knowledge of the laws and regulations governing records custodians.
Leading the way in developing innovative medical record retrieval solutions and technologies.
Why work with us
Reduce inefficiencies
With over 4+ years of experience, we’ve built a proven system that delivers medical records faster and with high accuracy—eliminating delays and removing key productivity bottlenecks for legal teams.
Leverage our expertise
We understand how every stakeholder operates. Our experience and strong industry relationships allow us to communicate effectively and streamline the entire record retrieval process—so you get results faster, with less friction.
Gain a reliable partner
With deep expertise in provider workflows, we minimize delays and deliver exactly what you need—fast, simple access to complete medical records so you can focus on higher-value work.
What make us different
Experience
Although ZAP SCANS was founded in 2023, our foundation is built on years of focused industry experience—driven by a deep understanding of the challenges and a commitment to creating more efficient, smarter solutions.
Relationships
Our strong industry network and direct relationships with record providers enable faster, smoother record retrieval—reducing friction at every step.
Innovation
Our secure online portal gives you full control to request, view, download, and share medical records anytime. Powered by our proprietary database of healthcare providers, we reduce reliance on third parties—making the process faster and more efficient.
Resilience
Our experienced team adapts quickly to change and overcomes unexpected challenges—ensuring your records are delivered without disruption, no matter the circumstances.
If you’re looking for a smarter medical record retrieval solution, you’re in the right place. We’re committed to continuous improvement and innovation—driven by what matters most to you.
Have questions, want to discuss your needs, or request a demo of our portal? Let’s connect.